Network building: Builds a network of experts drawn from within NTT DATA.Demonstrates adequate proficiency in the specific tools that are available and required as part of the company’s project management information system (PMIS).Follow project management guidelines and procedures to attain individual and team wide Net Promoter Score.Ensure custom solutions are documented for the Mitel Customer Success Team and Support teams, and ready to accept accountability for the customer after successful implementation.Ensure secondary transition plans are documented and track alternative design solutions when needed.Keep all resources within Mitel updated on project status identify risk and concerns, document outcome for future customer endeavors.Successful and responsible leadership of Oracle Cloud Applications and/or Cloud Technology solutions.Language requirement: English and German fluent.List of Typical Skills For a Cloud Project Manager Resume Work in Presales together with the Account Manager to identify and close opportunities in both existing customers and new prospects.Participate in client (phone) meetings, WebEx sessions, in order to ensure proper communication with the customers and/or to speed up the investigation of the issue reported.Update clients on the progress towards issue resolution, including tracking issues sent to other departments and ensuring a timely resolution, focusing on the client’s satisfaction and product quality.Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams.Understand the reported issue (especially from a technical perspective) and be able to replicate the respective scenario in the Finastra environments.Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs.Display adaptability and flexibility to deal with the non-routine or unexpected situations.Experience of working with project teams using different project methodologies to achieve a common end goal.Experience in managing software projects using Agile management tools (e.g.Good understanding of Microsoft’s productivity and cloud offering.Experience of driving project management in a rapidly changing hardware and software development environment while keeping up strenuous efforts on quality.Effectively managed IT and/or Cloud projects.Solid experience with MS Project, Microsoft Excel, Visio, Word and Outlook.Representative Cloud Project Manager resume experience can include: The work experience section should be the detailed summary of your latest 3 or 4 positions. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular cloud project manager position you're applying to. This section, however, is not just a list of your previous cloud project manager responsibilities. It’s the one thing the recruiter really cares about and pays the most attention to. The section work experience is an essential part of your cloud project manager resume. Position as trusted advisor and leader for the whole project team including the Dynamics Lead, SMB Lead as well as the sub’s SLT including M&O Lead and country GM.Set and continually manage project expectations with leadership and other stakeholders.Responsible for initiating project reviews, as well as aggregating and coordinating project reporting information into a program level communication / report suitable for management consumption and decision making purposes.Drive collaboration and accountability with Tower Leads, Service Managers, Global Operations personnel, and Suppliers to develop and implement infrastructure projects in a complete and timely manner consistent with business needs.Communicate with project stakeholders and influence direction of participants to meet the overall project goals and objectives.Track and report on budgets, timelines, progress and resource allocations as required. ![]() Lead and handle program risks, issues, mitigation plans and continuous improvement actions.Design, develop and maintain a detailed work breakdown of project milestones, deliverables and tasks to be accomplished for the initiative and ensure that tasks are accomplished on time and within budget.Responsible for adhering to PMO best practices, standards and framework for projects.
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